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Shipping

GOQii. inc guarantees best shipping practices and services.

We work with multiple delivery agents to cover most regions across India. We also maintain the same product prices across all our resellers, offer best shipping prices, fast shipping (usually same day) and fully authorized warranty coverage.

A number of wesbites, buy products from us and sell at higher prices. These prices are revealed only at the time of check-out. We prefer maintaining full transparency. And, don't charge extra taxes, shipping, handling, etc. However, you may need to pay local octroi charges (plus, 2 - 7% octroi service charge) out of Mumbai where applicable.

We check every product physically before shipping it.

We specially pack and mark boxes when required to ensure your product reaches you well. Occasionally, during carrier and handling mishaps some products may be damaged in transit. GOQii.inc holds complete liability under such circumstances. Should an unfortunate event of this sort occur, please follow the below procedure:-

Send us product images to support your damage claims if possible via email to:- connect@goqii.inc This will speed up the process and we can take the matter up with our delivery agent.

If you feel your package has been tampered with, please do not open it and return it back to us via the same delivery agent.

Under these circumstances, GOQii bears all return shipping charges (for items shipped within India).

All claims must be made within 7 days from receiving of your product.

We work hard to provide the best service

If for any reason it fails to meet your expectations, drop us a line. The email contact information provided reaches out to our entire team and we will ensure an accurate solution.